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Too often, we have customers ask us, “What is the best office equipment?” The answer to that will depend on the demands of your business and whether your copier can meet those demands. We never recommend jumping straight into buying technology. If you want to receive the most from your office equipment, you should first…

You juggle multiple things in the office, and you do not want to have to juggle paper routing. Want to remove paper documents from your office? Maybe you like having a physical document. However, here are some reasons to digitize your documents. First, paper will slow you down. When you have a paper document, you…

Almost every technician will tell you that dust is a prime culprit in the need for service calls. When the air quality is poor inside an office, dust will form more easily, which can affect your copier. Not only is improving the air quality good for your copier, it will also be good for you. What…

When it comes to preventative maintenance, you should understand the terms of your maintenance agreement. In doing so, you will know what you can clean yourself, and what a service technician can do for you. A lot of companies fail to pay attention to this, and as a result, they do things that their service…

An innovative technology known as Extensible Interface Platform that Xerox introduced will let developers customize their touchscreen options for multi-function devices. The menus will match your internal procedures, and your staff can perform complex document imaging tasks with greater ease. With this feature, you can convert paper documents into text and store, distribute and edit…

As sellers of Xerox products, we strive to understand the programs and protocols that our manufacturers represent to provide the best product. What we found with Xerox is that they offer an amazing Total Satisfaction Guarantee. While the company does not over advertise this program, customers receive extraordinary benefits. What happens if you receive a…

You want a copier that will operate on an independent level. The best copiers function in the background unnoticed, but make no mistake, they are the lifeblood of your business. If something goes wrong, you will realize how much you need it. Before you buy a copier, you should ask some questions about purchasing the…

Business-savvy owners want to save money on their next piece of office equipment. Practicing and understanding a few tips and tricks can help you to save money on your next copier. First, you should identify your needs because while some copiers offer a number of greater features, that does not mean that you will need…

When you sell copiers, you start to learn about the better ones and the ones that you would not recommend to customers. Here at our Pittsburgh business, we wanted to comb over some of our favorites Xerox copiers for the reason that issues tend to arise less often with them. In terms of our favorite…

What’s a Reasonable Response Time for Copier Servicing? The response time of a copier servicing company can make or break a business because you are dealing with downtime, and you want to get your business running again as soon as possible. Before we work with a customer, we ask them detailed questions to determine the…